Return & Exchange Policy

Refunds and Exchanges:

 

I gladly accept returns and exchanges

Just contact me within: 7 days of delivery

Ship items back to me within: 14 days of delivery

I do not accept cancellations if payments has already been made

But please contact me if you have any problems with your order.

 

The following items can't be returned or exchanged

• Custom or personalized orders

• Perishable products (like food or flowers)

• Digital downloads

• Intimate items (for health/hygiene reasons)

 

Returns and Exchange Details

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Please let me know if you are dissatisfied in any way, and I will do my best to fix the situation! 

 

As long as the item is still in LIKE-NEW condition, I can do full refunds for any non-custom items. 

 

 If a product is damaged, I will happily replace the damaged item as quickly as possible. If it is damaged, I would simply ask that you send me a photo of the damaged parts...in some cases, I may ask you to send it back so that I can fix it and sell it in the future. 

 

Custom items: Unfortunately, all custom items are one of a kind and cannot be refunded.  I can consider partial refunds with the return of the product - it just depends on whether or not I can re-sell it, or re-work it to resell it.